Keesa manages global content marketing for Thomson Reuters and produces the popular podcast, 'You've Been Served.' She enables customer engagement around trading analytics, risk management, machine readable news and visualization tools. Her focus is on creating service-centered marketing experiences for customers and communities. Keesa is a contributor to publications including StartUp Grind, Essence and Latina. She is on the Business Resource and Investment Service Center Board of Directors and served on the Girl Scout’s Leadership Advisory Board. Keesa is the host of the 'You've Been Served' Podcast (http://apple.co/2kSfGIc) which focuses on how service creates more innovative businesses and lives.